Privacy & Cookies
Summary
Your privacy is important to us.
It is Craft & Oak's policy to respect your privacy regarding any information we may collect while operating our website. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose, and otherwise make use of personal information. We have outlined our privacy policy below.
Conflicts
At any point should there be a conflict of the provisions of this Privacy Policy and the Terms of Service (TOS) of Craft & Oak, the Terms of Service will supersede the following provisions.
Personal Data
craftoak.com may collect information by lawful and fair means with the knowledge or consent of the individual concerned. This information includes but is not limited to, your name, address, and e-mail address. Where applicable, we may collect your geographic location and usage data to assist Craft & Oak in creating a better experience for the user. The personal data may be collected automatically, but in most cases will be provided by the user when purchasing, returning, or browsing for a product.
Craft & Oak will never share your information with third parties and will not divulge your information for any use other than creating a better user experience. Any further use of your personal data requires your consent.
Craft & Oak may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
If you sign up for our e-mail list, you consent that you may receive e-mails about new product offers, our social causes, or other updates.
Craft & Oak will never divulge your personal data unless ordered to by law for any legal matters.
Third-Party Services and Links
Craft & Oak will never pass on your personal information to third-party services for any reason. If you are directed away from craftoak.com to a third-party website, you will no longer be governed by Craft & Oak’s Privacy Policy or TOS.
At times, our website may contain links to third-party websites which have their own respective Privacy Policy and Terms of Service. We are not liable for the policies of other websites.
Craft & Oak may pass along your information to Craft & Oak’s employees for the handling of customer support requests and to assist you in your purchase or return of our product.
Cookies
In order to make improvements to Craft & Oak for a unique user experience, Craft & Oak may collect cookies and usage data for the purpose of Facebook Ad Analytics, or Google Ad and Analytics. Cookies may also be used for Facebook Retargeting or Facebook Custom Audience. All Facebook services are part of their analytics and advertising suite of products.
Cookies will only be collected if you enable cookies in your browser.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the Website or unable to avail of any of our services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
We may collect information about your computer, including where available your IP address, operating system, and browser type, for system administration. This is statistical data about how you browse our Website.
For the same reason, we may obtain information about your general Internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive.
Cookies help us to improve our Website and to deliver a better and more customized service. They enable us:
- To estimate usage numbers and patterns.
- To store information about your preferences, and so allow us to customize our Website according to your individual interests.
- To speed up your searches.
- To recognize you when you return to our site.
- To show relevant customized promotions and advertising on third-party sites like Facebook and Google Display Network.
For detailed cookie usage information, you can check our Cookie Policy page.
Payment Processor
Craft & Oak uses PayPal and Stripe as payment processors to assist us in processing payments in exchange for our products. PayPal and Stripe allow us to securely execute transactions between you (the user) and our business. Both PayPal and Stripe are third-party services, each with their own Privacy Policy and Terms of Service. If you are concerned about your privacy regarding our payment processors, please visit the PayPal and Stripe websites for further clarification and familiarization with their services.
Questions and Contact Information
We can be reached at support[at]craftoak.com for any further amendments to your personal information, to lodge a complaint, or any additional general information about our Privacy Policy.
Changes to this policy
We reserve the right to amend this privacy policy for any reason