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Privacy & Cookies
Your privacy matters to us. Learn how Craft & Oak collects, uses, and protects your personal data.
Summary
It is Craft & Oak’s policy to respect your privacy regarding any information we may collect while operating our website. We are committed to being transparent about how we collect, use, and protect your data.
Conflicts
In case of any conflict between this Privacy Policy and the Craft & Oak Terms of Service, the Terms of Service shall prevail.
Personal Data
We may collect information such as your name, address, email, and location data by lawful and fair means with your knowledge or consent. This information is typically collected during product purchases, returns, or browsing.
Craft & Oak does not share your personal information with third parties and uses it solely to improve your user experience. Any further use requires your consent.
From time to time, we may reach out via email or surveys to inform you about new products, services, or updates. You can unsubscribe from marketing communications at any time.
Your personal information will never be disclosed unless required by law.
Third-Party Services and Links
Craft & Oak will never sell or pass your data to third parties for any reason. However, our website may contain links to external sites that operate under their own Privacy Policies and Terms. We are not responsible for the content or data practices of other websites.
Certain personal information may be accessed by our employees for customer support and order processing purposes only.
Cookies
Craft & Oak uses cookies and analytics tools (such as Facebook Ads and Google Analytics) to improve your browsing experience and deliver relevant promotions. Cookies are only collected if enabled in your browser settings.
You may refuse cookies by adjusting your browser preferences. However, some parts of the website may not function properly if cookies are disabled.
Cookies help us:
- Estimate website usage and patterns
- Store preferences and customize your experience
- Speed up searches and recognize returning visitors
- Show relevant promotions via Google or Facebook networks
Payment Processor
We use PayPal and Stripe for secure payment processing. Both are trusted third-party services with their own Privacy Policies and Terms of Service. For more information, please visit their respective websites.
Questions and Contact Information
For questions, data updates, or to lodge a complaint, please contact us at support@craftoak.com.
Changes to this Policy
We reserve the right to update or amend this Privacy Policy at any time. Continued use of the website after any changes constitutes acceptance of the updated policy.